Austell, GA
Water damage in Austell, GA: creeks, city pipes and a county line
Austell is a flat Cobb County city at about 928 feet, with Sweetwater Creek running north and then east of the center. Its rain has a record to point to: in September 2009 the creek crested at 30.80 feet at Austell, against a flood stage of 10. After a week like that, the flooded basement page is the one to open; call (678) 737-4866 with the street address ready.
On the map
Where Austell sits
Austell lies along the southern border of Cobb County, with a small piece reaching into Douglas County. Lithia Springs is to the south, Mableton to the east, and Powder Springs about 4 miles to the northwest. The center sits at 928 feet on mostly flat ground, and Sweetwater Creek, a Chattahoochee tributary, passes north and then east of it.
The street address on this site, 2860 East-West Connector SW, is in ZIP code 30106.
Who owns the pipe
Who to call for water, sewer and gas
- Water and sewer
- The city runs both inside city limits and for a small area outside them. Public Works' emergency line is 404-387-7898, the utility billing page lists (770) 944-4320 after hours, and City Hall is (770) 944-4300. The water system buys wholesale from the Cobb-Marietta Water Authority and sends its wastewater to the county system for treatment.
- Gas
- The city's Austell Gas System serves Austell, Douglasville, Powder Springs and parts of Cobb and Douglas counties. For a leak, the line is 770-948-1841, option 1, or 911.
- Electric
- For a line on the ground, Georgia Power can be reached at 1-888-891-0938, and 911 also takes the report. Which company bills a given address is on the power bill.
The houses here
Austell has about 3,176 homes in the city, say the Census estimates for 2020 to 2024 (give or take 337), and the middle home dates from 1993 (give or take 9 years). The biggest block, 1,057 homes or 33 percent, was built from 2000 through 2009, while another 669, about 21 percent, date from before 1980. Renters occupy 1,074 of 3,033 occupied homes, roughly 35 percent. In ZIP code 30106, which reaches beyond the city line, the median build year is 1987 and 44 percent of occupied homes are rented. Old and new plumbing sit side by side here, so the age of the washer hose and water heater tells more than the year on the deed.
Next door
Mableton and Clarkdale are the next two stops
Mableton borders Austell on the east and gets its water lines from Cobb Water; see Mableton's page. Clarkdale sits along Powder Springs-Austell Road, a name that also gives the two places the road connects; see Clarkdale's page.
Notes for this town
- Austell Public Works lists 404-387-7898 for water and sewer emergencies. The office line is (770) 944-4325 and City Hall is (770) 944-4300. A main break in the street is the city's to handle.
- Send the word AUSTELL to 888777 for the city's flood alerts, which come by text through Nixle. Standard messaging rates apply, and the shelter named on the city's page is Collar Community Center.
- Austell Gas lists 770-948-1841, option 1, or 911 for a gas leak. Leave first and call from outside.
- The city's flood insurance page says more than 20 percent of flood claims come from outside the mapped high-risk zones, so a house far from the creek is not automatically out of the question.
- When water has reached a floor, a wall or a ceiling and you cannot tell which job it is, call (678) 737-4866 and describe what you see.