What happens to your details, in plain paragraphs

The company hosting this site logs every visit in the usual way: IP address, browser, device type, pages opened and times. Analytics and session-replay tools may also set cookies, which show which pages came before a phone call.

The phone number on this site runs through a call-tracking service. It makes a log entry for each call: the caller's number, when it came in, its length, and the page or listing that brought the caller to the number. Certain calls are recorded, with a spoken notice at the start. What a caller says aloud, from a name and street to how far the water has reached, goes straight to the contractor who answers.

Call details can reach three groups. The first is the local water damage contractor who picks up; this is an independent business, and it pays this site's owner for the calls passed to it. The second is the vendors that provide phone lines, hosting and analytics, each under contract. The third is public bodies, but only where a law requires the record. Nothing is handed on for marketing of unrelated products.

Under certain state privacy laws, a caller who is passed along to a paying contractor may count as a sale or share of personal information. To cover that, every visitor can use the options in the next section, whatever state they live in. If a visitor's browser carries a Global Privacy Control signal, the site counts that as an opt-out.

Phone the number on this site and say whether you want your details shown to you, erased, or no longer passed to a contractor for payment. The reply arrives within 45 days.

A call log or job file is kept while the job is open, while the books still need it, or while a legal duty applies. Afterwards it is erased, or stripped of anything that points to a person.

The site is not written for anyone under 16, and it collects nothing on purpose from children.

When this page is revised, the new version carries a fresh date at the top. For a privacy question, phone the number on this site or write to 2860 East-West Connector SW, Austell, GA 30106.